FREQUENTLY ASKED QUESTIONS

​

 

What is Benlify?
We are a benefits platform company. We provide benefits solutions to companies and employees by offering them personalized and flexible benefits. Our extensive portfolio of products and services can be availed without management cost and collateral.

​

How can I start using Benlify?
a. For Member’s follow this instruction:
1. Click this link, https://www.benlify.com/i-am-a-member
* Click GoCash for cash fund
* Click EasyPay for product installment
* Click Bills Payment for Meralco payment
* Click ELoad
2. Fill out all the information needed and requirements needed. Put N/A when it is not applicable to you.

*Make sure you put all the right information
 Attached the ff. requirements:
 •    Government issued ID (SSS, TIN, UMID, Pagibig, Passport, Driver's License, Voter's ID)
 •    Company ID
 •    Proof of Income (Latest 1 month payslip)
 •    Selfie photo w/ government ID
3. For bank details, put your bank account where we can deposit your cash loan.
* Make sure you put "bank account number" NOT "card number"
4. Once done, click submit.
5. Wait for our representative to reach you regarding your loan.

​

b. For Non Member’s follow this instruction:
1. Click this link, https://www.benlify.com/quick-cash-non-members
2. Fill out all the information needed and requirements needed. Put NA when it is not applicable to you.

*Make sure you put all the right information
 Attached the ff. requirements:
 •    Government issued ID (SSS, TIN, UMID, Pagibig, Passport, Driver's License, Voter's ID)
 •    Company ID
 •    Selfie photo w/ government ID
3. For bank details, put your bank account where we can deposit your cash loan.
* Make sure you put "bank account number" NOT "card number"
4. Once done, click submit.
5. Wait for our representative to reach you regarding your loan.

​

Do I need a bank account or credit history to apply for loan?
You don't need bank account or credit history to apply for loan.

​

What are the fees associated with my loan?
There are no upfront fees. You will be charged a service fee which will be included in your monthly installment. We are committed to fair rules and clear pricing, therefore you will see exact fixed monthly payment before completing the transaction. In case you miss your payment deadline there will be additional late payment fees.

How can I repay my installments?
You will be able to repay your installments at the money remittance outlets and bank below. 

• 7eleven/EC Pay

• Cebuana Lhuillier

• Palawan

• BPI

• BDO

• Metrobank

• Union Bank

• Eastwest

 

Where can I shop?
Visit our website at www.benlify.com. 

​

How much is the Shipping Cost?
Shipping may vary from the item weight and size.

​

What if I am not at home when the package arrives?
For COD orders:
You can inform your authorized representative about the delivery, order details and the amount to pay.

For product Installment:
You can provide your representative with an authorization letter and a copy of your valid ID to claim your purchase on your behalf. Your authorized representative should also present a valid ID upon delivery for proof of identity.

 

Can I pick up my order at Benlify’s office?
Benlify doesn’t offer this option for now.

Will Benlify send me a repayment remainder?
Yes, we will send you several SMS and CALL reminders regarding your upcoming payment.

​

What will happen if I do not repay my installment?
If you do not pay your installment on the due date, your account will be blocked until you pay outstanding amount. You will continue to get a reminder to pay as long as you do not settle your outstanding balance. If you fail to pay, we are entitled to take action under your agreement with Benlify, such as the use of third-party debt collection services and / or the reporting of your non-payment actions to Credit Bureau.

​

How long does approval process take?
Approval process will take maximum 1-2 days business day from the moment you submitted all required documents.

 

Is my personal information secure with Benlify?
Yes, protecting your personal information is our top priority. We encrypt all sensitive data. We do not sell or rent your information to anyone.

​